We dispatch all orders the next business day after our live pearl parties
All orders will be sent via Australia Post Registered Post. You will need to sign for your order upon delivery.
Upon completion and shipping of your order you will receive an email with the shipping tracking number. This information along with live tracking will also display in your order section (under my account). A live link will present that when clicked will take you directly to the Australia Post tracking page.
We urge all customer to select the appropriate shipping option during the checkout process. We have had instances where customers have selected Pickup by prior arrangement and then later request their orders be posted. If you require your order to be posted and don’t select the paid shipping option during checkout we will send you a postage payment request via Paypal PRIOR to your order being dispatched. Selecting the correct shipping method will speed up the dispatch of your order.
Due to recent changes implemented by Australia post your order may take up to 7 days to arrive. We apologise ahead of time for this but its out of our direct control.
If you need to return items for any reason please contact us prior to shipping. All return shipping charges will be at the customers expense.
We charge a flat rate shipping charge of $12 Australia wide. We also offer free local pickup by prior arrangement (we are based in Bacchus Marsh Victoria AU). Additionally we offer an express post option Australia wide (AUD$15) We ship our products to specific countries listed below and offer the following shipping rates and time frames. Tracking of international orders isn’t available however you will need to sign for your delivery upon arrival
New Zealand $19.85 – 7 business days
USA $25.95 – 7 – 10 business days
Canada $25.95 – 11 business days
Ireland $26.50 – 9 business days
United Kingdom $25.95 – 9 business days
Philippines $22.50 – 7 business days
France $28.95 – 9 Business days.
India $25.95 – 14 Business bays.
Netherlands $26.50 – 14 Business days
Norway $28.50 – 14 Business days
Sweden $24.00 – 14 Business days
Portugal $36.50 – 21 Business days
South Africa $37.50 – 20 Business days
** All international orders will be sent Via Australia Post Economy Air service.
** All international shipping rates and product prices on our website are in Australian Dollars (AUD)